Cancel any time from your account and keep access until the end of your billing period. We refund your first payment within 14 days if you’ve barely used the plan, renewals you forgot about within 7 days if unused, and any billing mistake. Email barrbalamuth@gmail.com.
Cancel any time
You can cancel your subscription from your account’s billing settings (Account → Manage billing) at any time. Cancelling stops the next renewal, and you keep full access until the end of the period you’ve already paid for. We don’t charge cancellation fees.
When we refund
- First charge, little use: if you ask within 14 days of your first subscription payment and have generated fewer than 20 pages of new audio on the plan, we’ll refund that payment in full.
- Forgotten renewal: if you ask within 7 days of a renewal charge and haven’t generated new audio since it, we’ll refund that renewal and cancel the subscription.
- Charged in error: duplicate charges, charges after a confirmed cancellation, or billing mistakes on our side are always refunded.
- Service problems: if a problem on our side stopped you from using what you paid for, contact us and we’ll make it right with a refund or credit.
Otherwise, payments for a billing period that has started are non-refundable, and we don’t provide partial refunds for unused time or unused page allowance. This doesn’t affect any rights you have under the consumer laws where you live.
How to request a refund
Email barrbalamuth@gmail.com from the address on your account with the subject “Refund”. Include the date of the charge. We aim to reply within 2 business days. Approved refunds go back to your original payment method through Stripe and usually appear within 5–10 business days, depending on your bank.
Card statements
Table Read charges appear on your statement as TABLEREAD. If you don’t recognize a charge, email us before disputing it with your bank; we can usually sort it out faster.